Terms of Service
Last updated:
These Terms of Service ("Terms") govern engagements between Tryeno ("we", "us", "our") and our clients. By engaging us, you agree to these Terms.
1. Payments & fees
Invoices are due within 15 days of issuance. Delayed payments incur 1.5% monthly interest. We may suspend services for non-payment after notice.
2. Deliverable acceptance
Customers have 7 days to test and approve each deliverable. If no issues are reported within this period, the deliverable is deemed accepted.
3. Confidentiality
Both parties protect proprietary information shared during the engagement. Standard exceptions apply for information that becomes public through no fault of the receiving party, or that is legally required to be disclosed.
4. Intellectual property
The customer owns deliverables once full payment is received. Tryeno retains pre-existing intellectual property (frameworks, libraries, tools) and grants the customer a perpetual, worldwide license to use such pre-existing IP as embedded in the deliverables.
5. Warranties
Services are provided “as is.” We make no implied warranties of merchantability or fitness for a particular purpose beyond what is explicitly agreed in a project SOW.
6. Limitation of liability
Tryeno's total liability is capped at the fees paid for the specific project under which a claim arises. We are not liable for indirect damages, lost profits, or data loss.
7. Termination
Either party may terminate with 60 days' written notice, or immediately for material breach uncured after 30 days' notice. Outstanding work and fees up to the termination date remain collectible.
8. Non-solicitation
For one year after the engagement ends, neither party will hire the other's employees or contractors involved in the project without prior written consent.
9. Dispute resolution
Disputes are resolved through binding arbitration in Varanasi, India, under the Arbitration and Conciliation Act, 1996.
10. Changes to these Terms
We may update these Terms. Material changes will be reflected on this page with an updated “Last updated” date and, where appropriate, communicated to active clients.
11. Contact
Questions? Email tryeno.official@gmail.com or write to us at Damodarpur, Sarnath, Varanasi, Uttar Pradesh 221007, India.
Tryeno · Damodarpur, Sarnath, Varanasi, Uttar Pradesh 221007, India