Tryeno
Legal

Privacy Policy

Last updated:

Tryeno ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect data when you use our website, apps, and services.

1. Information we collect

We collect:

  • Information you provide — name, email, company, phone number, and any details you share via the contact form, app sign-ups, or support channels.
  • Usage data — device type, OS, browser, IP, pages visited, and interaction events. Used to improve our products.
  • Third-party data — when you use our apps via the Apple App Store or Google Play Store, we may receive limited information from those providers.

2. How we use your information

We use information to:

  • Provide and improve our services
  • Personalise your experience
  • Process payments and subscriptions
  • Send service notifications and respond to support requests
  • Comply with legal and regulatory obligations

We do not sell your personal information to any third party.

3. In-app purchases & subscriptions

Payment processing for app purchases is handled by Apple App Store or Google Play Store. Subscriptions auto-renew unless cancelled at least 24 hours before renewal. You can manage subscriptions through your device settings.

4. Refunds

Refund requests for in-app purchases are handled directly by Apple or Google:

We assist in exceptional cases involving technical errors. Decisions are typically made within 48 hours.

5. Data sharing

We share information only with:

  • Service providers who process data on our behalf
  • Payment processors for transactions
  • Legal authorities when required by law
  • Successors in a merger, acquisition, or asset transfer

6. Data security

We use encryption, secure payment channels, and access controls to protect your data. No system is completely secure — but we work to minimise risk.

7. Your rights

You can:

  • Access the data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Cancel subscriptions

Contact dnm.dpm@gmail.com to exercise these rights. Deletion completes within 30 days for active systems and 90 days for backups.

8. Changes to this policy

We may update this policy. Material changes will be reflected on this page with an updated “Last updated” date.

9. Contact

Questions? Email tryeno.official@gmail.com or write to us at Damodarpur, Sarnath, Varanasi, Uttar Pradesh 221007, India.

Tryeno · Damodarpur, Sarnath, Varanasi, Uttar Pradesh 221007, India